Liberty General Insurance is pleased to announce to our customers that in a further effort to provide greater access to health insurance, we are going cashless anywhere. Currently, cashless functionality is only available to hospitals within Liberty network. However, going forward, the cashless feature will be extended to hospitals that are not part of the company's network. The following conditions apply to the provision of cashless facilities to hospitals outside our network:

• 1. For Planned Admission, the insurer should receive the Intimation about the Planned Admission at least 48 hours prior to the proposed date of admission. The Intimation should be sent by email to: preauth@libertyinsurance.in.
• 2. For Emergency Admission, the insurer should receive the Request for Cashless Facility in the Prescribed Form at least within 48 hours after the time of admission.
• 3. The Hospital where the treatment is to be taken should meet the requirements of the Policy and the Company's internal guidelines.
• 4. Cashless Facility would be available only if the treatment is found admissible under the terms of the Policy.
• 5. The Request for Cashless Facility should be completed and signed by the Insured Person and the Hospital and submitted with all the requisite documents including a copy of the Insured Person's Identification.
• 6. The Request for Cashless Facility should be sent by email to the following address: preauth@libertyinsurance.in.
• 7. Hospitals which are not in the Company's Network should provide the Letter of Consent to extend Cashless Facility.
• 8. Company reserves the right to reject the request for Cashless Facility. If Cashless facility is denied, the Customer may submit the papers on completion of treatment, and admissibility of the claim would be subject to the terms of the Policy.
• 9. In case of any query please contact care@libertyinsurance.in or toll free 18002665844