Frequently Asked Questions

The insurance policy provides cover for the following occurrences:???

• Loss or damage to the vehicle by:
  • Accident
  • Fire
  • Lightning
  • Self-ignition
  • External explosion
  • Burglary
  • Housebreaking or theft
  • Malicious act
  • Riot and strike
  • Terrorism
  • Earthquake, flood, cyclone and inundation
  • Whilst in transit by rail, road, air, elevator & lift.
• Liability for third party injury or death and damage caused to their property
• By paying an additional premium, one can opt for extra cover in case of:
  • Loss or damage to electrical and non-electrical accessories
  • Personal accident cover for the insured and any named or unnamed passenger(s)
  • Legal liability to person employed (paid driver/cleaners)

T??????his is not an exhaustive list. For ???a detailed list of ???inclusions & other details, please read the policy wordings????????????.???

What is NOT covered in this Car Insurance policy?

Some of the major exclusions under the policy are:

• Consequential loss
• Depreciation; wear and tear
• Mechanical and Electrical breakdown; failure or breakage
• When the vehicle is used outside the geographical area
• When used contrary to limitations as to use
• When driven by a person other than the driver stated in the driver's clause
• War perils, nuclear perils and drunk driving

This is not an exhaustive list. For ???a detailed list of ???exclusions??? & other details, please read the policy wordings.

Third Party Liability insurance covers losses to a third person who is not a party to the insurance contract. The Liberty General Insurance Motor Third Party Insurance covers the following losses:

• Any permanent injury/death to a person caused by your insured vehicle
• Any damage caused to the property (excluding vehicle) of some other individual by your insured vehicle

Liability is covered for an unlimited amount in respect to ???death. Any damage to third party property is covered up to Rs. 7.5 lakh in case of private car.

Electrical accessories:

• Any electrical and/or electronic equipment that is not factory-fitted with the vehicle can be covered under electrical accessories at an additional premium. The value of such accessories will be as declared by the insured at the invoice value.

Non-electrical accessories:

• Any non-electrical/non-electronic equipment that is not ???factory-fitted with the vehicle can be covered under non-electrical accessories at an additional premium of invoice value (at Own Damage rate). The value of such accessories will be as declared by the insured at the invoice value.

Liability is covered for an unlimited amount in respect to ???death. Any damage to third party property is covered up to Rs. 7.5 lakh in case of private c???ar

A legal liability for paid driver implies that if you have hired a driver to drive your vehicle and he meets with an accident while driving it, then the insurance company will provide compensation for his injury/loss of life.

???Personal Accident Insurance covers death or disability caused due to an unfortunate accident. The Motor Insurance Policy essentially has a personal accident cover for the owner-driver, as per tariff, for which no extra premium is to be paid.

For a person other than the owner-driver, the personal accident cover has to be purchased separately by paying an additional premium. The amount paid as compensation depends upon the extent of cover opted for.

Please refer the ???policy wordings for a detailed explanation.???

???A depreciation cover offers full claim without any deduction for depreciation on the value of parts replaced.

Please refer to the policy wordings for a detailed explanation.

???This cover reimburses the cost of consumables. The items covered under consumables include grease, lubricants clip, air condition, bearings, engine oil, oil filter, fuel filter, break oil, nut and bolt, screw, washers etc.

Please refer to the ???policy wordings for a detailed explanation.???

???GAP insurance covers the difference between the actual declared value of a vehicle and the showroom cost of the same new car. ?????????This cover is ideal for financed vehicles.

Please refer to the ???policy wordings for a detailed explanation.??????

A passenger assist cover offers the insured with the protection of hospital allowance, medical expenses & medical transport assistance.

Please refer to the ???policy wordings for a detailed explanation.???

This cover offers road side assistance through an authorised vendor in case of breakdown of the insured vehicle. Under these services, a customer can avail of facilities like mechanical & accidental breakdown towing, on site repairs, fuel delivery, assistance in case of wrong fuelling, battery jumpstart, flat tyre change, locked and lost keys & host of other road side emergency assistances.

Please refer to the ???policy wordings for a detailed explanation.???

The premium payable for your vehicle depends on the below factors:

• Cubic capacity of the engine
• Age of the vehicle
• Geographical zone
• Type of model
• IDV (Insured Declared Value)

IDV means Insured's Declared Value. It is the current market value of your vehicle & is arrived at by adjusting the current manufacturer's listed selling price* of the vehicle with depreciation percentage listed in the table below: -

For car models that are obsolete and aged over 5 years, the IDV will be the value agreed between insurer and insured.

*Manufacturer's listed selling price = (cost price + local duties)/taxes, excluding registration and i???nsurance.

No Claim Bonus (NCB) is a discount on premium of the Own Damage (OD) portion of your vehicle when you renew your policy, provided you have not made any claim during the last policy period of one year. If you have NCB, you can avail a discount ranging from 20-50% on the Own Damage Premium. The NCB can be accumulated up to a maximum limit of 50% on OD premium.

You can transfer complete benefits of NCB, even when you shift your motor insurance to Liberty General Insurance from any other insurance company.

NCB benefits are given as per the below chart:???

Yes. In case you???re our customer, or are switching to Liberty General Insurance from any other insurance company, and have accrued some NCB from your previous insurer, you can get the same transferred. But this will be applicable only if the vehicle is insured within 90 days of your renewal due date. The same applies in case you decide to switch from Liberty General Insurance to any other insurance company.

The NCB is transferred at the same rate that you were entitled to get from the previous Insurance Company on renewal of your policy. However, we???ll need some documents from you that prove your entitlement to the NCB. The evidence can be in form of:

• A renewal notice or
• A letter confirming the NCB entitlement from the previous insurer

Kindly note that in case of a false NCB declaration, the policy will be subject to cancellation.???

Voluntary excess is an option where you choose to bear a certain amount of loss from every claim. For this option, you are eligible for a discount on Own Damage Premium (ODP) as listed in the table below:

Compulsory excess is the amount of loss that has to be borne out by the insured for each and every claim. It is levied as mentioned in the table below:-

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.